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Selling a business

The Agreement Is Not the Protection. The Order Is.

A confidentiality agreement is necessary and it is not sufficient. Everything it gives you limits the damage from a disclosure. Only the sequence limits how many people you disclose to.

Nothing substantive should go out before one is signed. What owners get wrong is thinking that once it is signed, the hard part is handled.

What it has to cover

  • Who the buyer is, specifically, including the entity and the individual signing
  • That the information is confidential and commercially sensitive
  • That the buyer will not disclose your identity to anybody without your written permission
  • That the information will be used only to evaluate a purchase
  • That if they do not proceed, everything they downloaded or derived from your material is destroyed, and that they confirm it in writing
  • Who they contact with questions, and how, which also means not contacting your people directly
  • That the buyer is liable for damages if they breach it
  • A binding signature from somebody with authority to give one

Two things about it matter more than its contents

The first is that agreements get signed without being read. Tell the buyer directly that this one is not a formality: that you expect it to be read, that you will answer questions about it, and that the breach provisions are there to be used. An agreement the other side has actually read is a different instrument from one they clicked through.

The second is that signing it is not the end of screening. It is the beginning.

Screening is most of the job

Selling a company runs against a salesperson’s instinct. The work is at least as much about eliminating buyers as finding them.

The aim is to identify as many plausible buyers as possible and then disqualify most of them quickly, disclosing as little as possible at each stage. In a well-run process a large number of parties see the thin description and only a handful ever receive the full document. Those few are serious.

Before anybody moves past the first document, three questions need answers. Does this buyer have the resources, and enough genuine interest, to justify the risk of telling them things? What about them makes them harmless or dangerous, because a competitor, a customer, or a supplier is not automatically excluded but is a different category of risk? And is there agreement on the terms under which information gets released?

Nobody asks those in that form. They get answered in a normal conversation, and a buyer who has done this before expects it and is not offended. A buyer who resists can be reminded, pleasantly, that this is somebody’s company and somebody’s family on the other side of the disclosure.

A buyer who still refuses has told you something. They are unqualified, unreasonable, or working on something other than buying your company, and all three are reasons to stop.

The paragraph a competitor’s counsel reads first

Many agreements carve out what a recipient’s people retain in unaided memory, and that carve-out is the real limit on everything above.

A narrow residuals clause is normal. A broad one gives back most of what the rest of the agreement protects. It deserves the same attention from you that it gets from the other side.

Where the leverage actually sits

Before you disclose, you hold all of it. The buyer wants something only you can give.

Owners anxious to sell give that position away in the first conversation, usually by answering questions nobody had yet earned the right to ask. You do not have to proceed until the buyer has told you who they are and what they can pay with.

What the agreement does and does not get back

It gives you control of the files, a record, and a remedy. That is real.

What nobody can give you back is what a competitor now understands about your customer concentration, your margins, and your weaknesses. A signed agreement does not unsee a document. Which is why the protection that matters is the order: thin document first, agreement second, full document third, names last.

What getting it wrong costs

Illustrative. An owner of a fleet-telematics software company signed a buyer’s NDA and, to keep things moving, gave their team access to the company’s shared drive. Everything was in it: customer pricing, renewal dates, the product roadmap. The buyer withdrew after six weeks. Within the year, a company the same buyer owned was quoting his largest customers at prices just under his.

The agreement was signed. Proving that anything in that drive had been used was another matter, and he would have been arguing it in court against a company with a far larger legal budget. The agreement was never the weak point. The weak point was one folder holding everything, so the question “can we see the whole thing” had an answer.

More on this: Never Let the Buyer Write the NDA; Eight Parties Read Your File. Seven of Them Are Not Buying..


This is what we do. Prism Edge screens buyers before anything substantive is released, holds the agreement as a condition rather than a courtesy, reads the residuals clause before it is signed, and keeps the sensitive material in a tranche most parties never reach. The agreement is one layer. The sequence is the one that does the work.

The full chapter on what you show and when is in The Business Sale, free to download here.

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